Branches auto-deleting after creation
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 05, 2026 - 17:17 UTC
Update - We are continuing to work on a fix for this issue.
Jun 05, 2026 - 14:11 UTC
Identified - We've identified the issue and are preparing a fix
Jun 05, 2026 - 14:11 UTC

About This Site

Welcome to Retool’s status page. This page primarily reports incidents affecting Retool Cloud. Some components may also impact self-hosted (on-premise) deployments, which will be noted accordingly.

Uptime over the past 90 days. View historical uptime.
Web Application and APIs Operational
90 days ago
99.05 % uptime
Today
Infrastructure Operational
90 days ago
99.11 % uptime
Today
Workflows Operational
90 days ago
99.97 % uptime
Today
Resource Queries Operational
90 days ago
99.74 % uptime
Today
License server Operational
90 days ago
100.0 % uptime
Today
Email Server Operational
90 days ago
100.0 % uptime
Today
RetoolDB Operational
90 days ago
99.97 % uptime
Today
Retool-managed Temporal (via Temporal.io) Operational
90 days ago
99.97 % uptime
Today
Source Control Degraded Performance
90 days ago
100.0 % uptime
Today
Audit Trails Operational
90 days ago
100.0 % uptime
Today
Self Hosted On-Premise Operational
90 days ago
100.0 % uptime
Today
Assist Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 7, 2026

No incidents reported today.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

Unresolved incident: Branches auto-deleting after creation.

Jun 4, 2026
Retool Mobile apps cannot be opened in the in-browser preview
Resolved - This incident has been resolved.
Jun 4, 19:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 16:39 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 4, 15:45 UTC
Investigating - We are investigating reports that Retool Mobile apps fail to load when opened in a web browser (the in-browser "View"/user-mode preview and the editor preview button). Editing mobile apps and running them in the native iOS/Android Retool Mobile apps are unaffected.
Jun 4, 15:13 UTC
Sign-in issues on Retool Mobile
Resolved - This incident is resolved. If you are having issues signing in, please first try the following:

- Android: Clear the app cache. Open your Settings, go to Apps (or Applications), tap Retool Mobile, select Storage, and tap Clear cache.
- iOS: Delete and reinstall the Retool Mobile app (you'll be prompted to sign in again afterward).

Or reach out to support@retool.com
Jun 4, 09:22 UTC
Update - The issue has been identified as a change made to how mobile sessions are validated. We have rolled back that change and are monitoring the results

If you are unable to log into Retool Mobile, you will have to do the following:
- Android: Clear the app cache. Open your Settings, go to Apps (or Applications), tap Retool Mobile, select Storage, and tap Clear cache.
- iOS: Delete and reinstall the Retool Mobile app (you'll be prompted to sign in again afterward).
May 29, 18:55 UTC
Monitoring - The issue has been identified as a change made to how mobile sessions are validated. We have rolled back that change and are monitoring the results

If you are unable to log into Retool Mobile, you will have to do the following:
- Android: Clear the app cache. Open your Settings, go to Apps (or Applications), tap Retool Mobile, select Storage, and tap Clear cache.
- iOS: Delete and reinstall the Retool Mobile app (you'll be prompted to sign in again afterward).
May 28, 14:24 UTC
Identified - The issue has been identified as a change made to how mobile sessions are validated. We have rolled back that change and are working on a permanent fix. As we work on shipping that fix, please try the following:

- Android: Clear the app cache. Open your Settings, go to Apps (or Applications), tap Retool Mobile, select Storage, and tap Clear cache.
- iOS: Delete and reinstall the Retool Mobile app (you'll be prompted to sign in again afterward).
May 27, 14:51 UTC
Investigating - We're investigating reports of customers experiencing sign-in issues on the Retool Mobile app for iOS and Android.
Affected users may be returned to the sign-in screen after authenticating, or be unable to complete sign-in.
May 26, 20:14 UTC
Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
May 28, 2026
May 27, 2026
May 26, 2026
May 25, 2026
Elevated 504 Errors Impacting Cloud Users
Resolved - This incident has been resolved.
May 25, 12:52 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 12:39 UTC
May 24, 2026

No incidents reported.

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