All Systems Operational

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Welcome to Retool’s status page. This page primarily reports incidents affecting Retool Cloud. Some components may also impact self-hosted (on-premise) deployments, which will be noted accordingly.

New app builder Operational
90 days ago
99.87 % uptime
Today
Classic web app Operational
90 days ago
99.94 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
99.97 % uptime
Today
Resource Queries Operational
90 days ago
99.99 % uptime
Today
License server Operational
90 days ago
100.0 % uptime
Today
Email Server Operational
90 days ago
99.06 % uptime
Today
RetoolDB Operational
90 days ago
100.0 % uptime
Today
Platform APIs Operational
90 days ago
100.0 % uptime
Today
Retool-managed Temporal (via Temporal.io) Operational
90 days ago
100.0 % uptime
Today
Source Control Operational
90 days ago
100.0 % uptime
Today
Audit Trails Operational
90 days ago
100.0 % uptime
Today
Self Hosted On-Premise Operational
90 days ago
99.94 % uptime
Today
Assist Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 31, 2026

No incidents reported today.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026
Resolved - This incident is resolved. Images with the fix are out:

4.0.12-stable
4.43.0-edge

Our minimum release age for React app builder dependencies is 5 days, so this incident will self-resolve for any self-hosted deployments that don't upgrade on August 24th, by 7am PST. All currently affected self-hosted versions:

stable: 4.0.0 - 4.0.11
edge: 4.1, 4.9, 4.16, 4.19, 4.23, 4.27, 4.31, 4.35, 4.40

Aug 20, 23:20 UTC
Monitoring - Images with the fix are out:

4.0.12-stable
4.43.0-edge

Our minimum release age for React app builder dependencies is 5 days, so this incident will self-resolve for any self-hosted deployments that don't upgrade on August 24th, by 7am PST. All currently affected self-hosted versions:

stable: 4.0.0 - 4.0.11
edge: 4.1, 4.9, 4.16, 4.19, 4.23, 4.27, 4.31, 4.35, 4.40

Aug 20, 21:08 UTC
Update - This issue affects Retool version 4.0.0+ (stable and edge), specifically for 1) newly-created React apps, 2) new publishes of existing React apps, and 3) cold starts of sandboxes when editing existing React apps.

Existing published apps that do not get published after August 19th are unaffected.

Self-hosted customers can update to 4.43.0-edge to get an immediate fix. A patch to our stable release channel is coming soon.

Aug 20, 18:16 UTC
Identified - This issue no longer affects the React App Builder on Retool Cloud.

We have identified the issue for self-hosted, and are working on releasing images with a fix

Aug 20, 17:30 UTC
Investigating - Retool's app builder may fail to install and connect to a sandbox due to downstream dependency issues. This affects both Cloud and Self-Hosted Retool instances.
Aug 20, 17:26 UTC
Aug 19, 2026
Resolved - Some users may have seen an error or a blank preview when opening or editing apps built with Retool's AI app builder. The issue has now been resolved.
Aug 19, 16:00 UTC
Aug 18, 2026

No incidents reported.

Aug 17, 2026
Resolved - Github has resolved their incident.
Aug 17, 21:49 UTC
Monitoring - An upstream incident with Github (https://www.githubstatus.com/incidents/zkxwbgr0cnmx) is causing issues with source control in Retool.

Github has deployed a fix and we are monitoring.

Aug 17, 18:32 UTC