Welcome to Retool’s status page. This page primarily reports incidents affecting Retool Cloud. Some components may also impact self-hosted (on-premise) deployments, which will be noted accordingly.
Resolved -
Following the fix we are seeing error rates of the affected services return to normal. With that in mind, we are considering this issue resolved.
Apr 16, 18:17 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 16, 17:36 UTC
Identified -
We have identified the potential root cause of this issue and are implementing a fix
Apr 16, 17:01 UTC
Investigating -
We are currently investigating an issue causing PostgreSQL and REST API queries to fail. This also affects users' ability to use RetoolDB.
Apr 16, 15:49 UTC
Resolved -
We are closing this incident as it has been identified as part of a larger issue. Please follow: [Retool Cloud] PostgreSQL and REST API Resource Queries Intermittently Failing, for the latest updates and resolution progress.
Apr 16, 17:33 UTC
Investigating -
We are investigating an issue where Google Sheets resources are intermittently failing with a "premature close" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.
Apr 16, 15:31 UTC