Elevated API error rate

Incident Report for Retool

Resolved

This incident has been resolved.

Posted May 15, 2023 - 17:29 UTC

Monitoring

We have addressed an issue with our data cache and our monitors have returned to normal. Workflows runs were delayed and possibly failed if there were multiple scheduled runs of the same workflow between ~13:30 UTC and ~14:30 UTC.

Posted May 15, 2023 - 14:50 UTC

Investigating

We are investigating an issue with elevated error rates on our backend API, possibly data cache related.

Posted May 15, 2023 - 14:20 UTC

This incident affected: Infrastructure and Workflows.