[Retool Cloud] Google Sheets Integration Intermittently Failing with "Premature Close" Errors

Incident Report for Retool

Resolved

This incident has been resolved.
Posted Apr 18, 2026 - 03:36 UTC

Update

The issue has been resolved.
Posted Apr 18, 2026 - 03:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 17, 2026 - 18:24 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 17, 2026 - 17:58 UTC

Investigating

We are investigating an issue where Google Sheets resources are intermittently failing with a "premature close" error. This is affecting a subset of users on Retool Cloud. Our team is actively investigating the root cause and working on a mitigation.
Posted Apr 17, 2026 - 14:19 UTC
This incident affected: Resource Queries.
← Current Status Powered by Atlassian Statuspage