Intermittent increases in backend failures and latency

Incident Report for Retool

Update

we've identified minor network instability that caused the failures. Continuing to monitor the situation in case of new regressions

(typo below)
Posted Oct 17, 2025 - 23:20 UTC

Update

we've identified minor network instability that caused the failures. Continuing to monitor the situation in case of new regressions
Posted Oct 17, 2025 - 23:19 UTC

Investigating

We're investigating the source of failures in web calls and latency. Observed a spike of issues around 12:15 but have since recovered.
Posted Oct 17, 2025 - 19:32 UTC
This incident affects: Web Application and APIs.