Elevated Latency on Query Execution (Retool Cloud)

Incident Report for Retool

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 06, 2026 - 23:47 UTC

Update

The temporary mitigation we applied earlier is still in place, and some users have reported significantly improved query latency. We're still investigating the root cause and will share another update as we learn more.
Posted Oct 06, 2026 - 19:03 UTC

Investigating

We are seeing intermittent spikes in query latency, as we saw earlier. A temporary mitigation is in place, and we're continuing to investigate the root cause. We'll share an update as soon as we have more information.
Posted Oct 06, 2026 - 14:40 UTC

Monitoring

Some changes have been deployed, and we are monitoring the results
Posted Oct 06, 2026 - 02:44 UTC

Update

Some users may see improved query latency, but we are continuing to investigate.
Posted Oct 05, 2026 - 22:06 UTC

Investigating

Some customers may experience slower than normal query load times. We're actively investigating and will provide updates as we learn more.
Posted Oct 05, 2026 - 15:49 UTC
This incident affects: Resource Queries.