Increased Latency When Accessing Retool From Non-US Regions

Incident Report for Retool

Resolved

This incident has been resolved.
Posted Sep 24, 2025 - 12:57 UTC

Monitoring

The reported latency looks to have subsided. We are monitoring for any follow-up issues.
Posted Sep 24, 2025 - 12:43 UTC

Investigating

We are currently investigating reports of users being unable to access Retool from various regions outside of the US.
Posted Sep 24, 2025 - 11:34 UTC
This incident affected: Infrastructure.