Queries intermittently hanging in the UI

Incident Report for Retool

Resolved

This incident has been resolved.

Posted Feb 17, 2022 - 17:21 UTC

Update

We are continuing to monitor for any further issues.

Posted Feb 17, 2022 - 03:07 UTC

Monitoring

We have implemented a few fixes and are monitoring results, if you continue to see issues with queries intermittently hanging the UI, please let us know through customer support.

Posted Feb 17, 2022 - 01:57 UTC

Investigating

We are currently investigating queries which are completing successfully, but are showing as indefinitely spinning/running in the UI

Posted Feb 16, 2022 - 19:47 UTC

This incident affected: Classic web app.